Terms of service
Terms of Service
Last updated: October 2025
Welcome to SENA.
By accessing or purchasing from www.senarituals.com, you agree to the following Terms of Service. Please read them carefully before using our site.
1. Overview
This website is operated by SENArituals (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to SENArituals.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Online Store Terms
You must be at least 18 years old to purchase from our website.
You agree not to use our products for any unlawful or unauthorised purpose, or to violate any laws in your jurisdiction (including copyright laws).
3. Products and Availability
All products are subject to availability. We make every effort to display accurate colours, details, and descriptions, though slight variations may occur.
We reserve the right to limit quantities, discontinue products, or update designs without notice.
4. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include GST.
We reserve the right to modify prices at any time.
Payments are processed securely via Shopify Payments, PayPal, or other approved methods at checkout.
5. Shipping and Delivery
Orders are dispatched from our Perth studio via Australia Post.
Once your order has left our studio, it’s in the hands of Australia Post. You can track your parcel via your confirmation email.
If your delivery is delayed, contact Australia Post directly—or reach out to us at hello@senarituals.com and we’ll help guide next steps.
Shipping times are estimates and may vary during peak seasons or due to postal delays.
6. Returns and Exchanges
We want you to love your SENA pieces. If something isn’t right, please refer to our Returns Policy for full details on eligibility and process.
Returns must be lodged within 14 days of receiving your order, and items must be unused and in original condition.
7. Intellectual Property
All content on this website—including text, images, logos, and designs—is the property of SENA rituals and protected by Australian copyright law.
You may not reproduce, distribute, or use our materials without prior written permission.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
We are committed to protecting your data and using it responsibly.